Internet Explorer and the store

Depending on your browser type and version you may experience problems accessing our online store due to OUR enhanced security for protecting your information. Should you be experiencing a "Page can not be displayed" in Internet Explorer the remedy is simple.

Open Internet Explorer

Left click on the Tools menu

If the Tools menu item is not present - go to the top of IE, right click on the 'bar' and then left click on 'Menu bar' item to get the tool menu item to show up on IE.

Once Tools is open left click on Internet Options

When the Internet Options window opens, left click on the Advanced tab.

Once the Advanced window is open, scroll to the bottom, put a check mark in the boxes for TLS 1.1 and TLS 1.2, so that there is a check mark in each box.

Left click on the highlighted apply button in the lower right corner.

Note: you may have to disable the TLS 1.1 and TLS 1.2 to access some government websites.

Close this window